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Having problems logging into your Racehorse Manager - keep
getting sent back to the login screen or I get a 'Page not found'
error. How can I fix this?
There is a bug in some early versions of Internet Explorer that
affects how it authenticates sessions. (IE5.1 on Win2000 and
IE5.5 on Win98 seem to cause most problems.) To get around the
problem you should try the following:
Shut down all open web browser windows. Re-open IE and clear the
browser cache. Then try to log into your Racehorse Manager again.
Or
If the above doesn't work, try adding Ownaracehorse.co.uk to the
list of trusted sites by doing the following:
- In Internet Explorer go to the Tools menu and select Internet
Options
- Click on the Security tab and select the Trusted sites zone by
clicking on the green icon with the tick
- Click on the Sites button and Remove the tick in the Require
server verification (https) for all sites in this zone box.
- In the Add this Web site to the zone field type
www.ownracehorse.co.uk and then click on Add button
- Then Click on OK and OK again.
- You may need to close all browser windows and/or restart your PC
to ensure that these changes have taken effect.
If none of the above works you will need to upgrade IE either to a
later version or to include a later Service Pack for your current
version. See the Microsoft website for information and downloads.
Note: We have not found this problem with Netscape or Firefox/Google
Chrome so if you have this browser installed you could use it
instead, or download a copy from their website.
AOL Users
We strongly advise users of the AOL browser to swap to IE, Firefox
or Netscape when using the Horse Manager. The AOL browser has some
very stringent security features which may make accessing
Ownaracehorse very difficult. Your Windows software should come
bundled with a version of Internet Explorer.
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